Terms & Conditions
Effective date: November 7, 2026
These Terms and Conditions apply to your use of www.johnson-chimneysweep.com, operated by Johnson Chimney Sweep LLC (“Johnson,” “we,” “us,” or “our”). The written estimate, work order, invoice, or service agreement for your job sets the specific scope, price, payment requirements, and warranty terms. If a job-specific agreement conflicts with these general website terms, the job-specific agreement controls to the extent permitted by law.
1. Website Information and Safe Use
Website descriptions, photographs, and maintenance information are informational. They do not replace an inspection of your property or professional advice about a particular chimney, fireplace, appliance, or vent. A photograph or service description does not establish that your system is safe to use. If you suspect a chimney fire, gas leak, carbon monoxide exposure, or another immediate hazard, leave the affected area and contact emergency services or your utility as appropriate. Do not rely on a website inquiry for emergency assistance.
2. Appointment Requests
Our website provides a way to request an appointment or estimate. Availability, service area, requested scope, and scheduling must be confirmed through our booking system or office. Do not assume a request is confirmed unless you receive confirmation. Provide accurate contact, address, and service information and let us know promptly if anything changes. Arrival times may be affected by weather, traffic, earlier jobs, and conditions at the property. Contact our office if you need to cancel or reschedule.
3. Estimates and Authorization
Website prices and promotions apply only to their stated service and conditions. The final scope and price for your property are determined in the estimate or other agreement for your job. Additional work, materials, access requirements, or hidden conditions may require a revised estimate and your authorization. Submitting an inquiry does not by itself authorize repair work or establish a final price. Any deposit, cancellation charge, refund condition, financing term, or payment deadline must be disclosed in the applicable booking terms or job agreement; this page does not create a new fee.
4. Property Access and Service Limitations
You are responsible for having authority to request work at the property and arranging access to the areas needed for the agreed service. Tell us about known hazards, prior damage, appliance problems, and access restrictions. The scope of a cleaning or inspection is limited to the service agreed for the job. Concealed conditions or areas outside that scope may require further evaluation. Service-specific findings, recommendations, exclusions, and warranties should be read with your job documents.
5. Website Use and Content
Use the website for lawful inquiries, information, and service requests. Do not misuse forms, submit fraudulent information, interfere with website operation, or attempt unauthorized access. Website text, branding, photographs, and other content belong to Johnson or their respective owners. You may view the content for personal use and evaluating our services. Copying or commercial reuse requires permission from the relevant rights holder unless otherwise allowed by law.
6. Third Party Tools and Links
The website uses Wix hosting and provides online booking through Workiz. It may also contain third party links, review displays, maps, and embedded tools. Those providers have their own terms and privacy practices. A link or embed does not mean we control the provider’s website or guarantee its availability. Review the provider’s information before using its service.
7. Privacy and Text Messages
Our Privacy Policy explains how we handle personal information. The SMS Terms below apply to opted-in text messages. Visiting this website, providing a telephone number, or accepting these website terms does not by itself enroll you in marketing text messages or replace any separate consent required by law.
8. Availability and Legal Rights
We seek to keep website information accurate and available, but errors, interruptions, and outdated information can occur. Contact us to confirm details material to your service decision. Nothing in these terms limits rights, remedies, warranties, or obligations that applicable law does not permit us to limit. These general website terms do not replace legally required notices or job-specific agreements.
9. Updates and Contact
We may update these website terms by posting revised text and an updated effective date. Updates do not retroactively change an already agreed job contract. For questions about this website, an appointment, or these terms, contact Johnson Chimney Sweep LLC at info@johnson-chimneysweep.com.
10. SMS Terms — Johnson Chimney Sweep LLC
By opting in through our website form, you agree to receive text messages about appointment confirmations, reminders, scheduling changes, and your requested services. This consent does not include promotional or marketing messages.
Message frequency varies. Message and data rates may apply. Consent is optional and is not a condition of purchase.
Reply STOP to unsubscribe. You may receive one final message confirming your unsubscribe request. Reply HELP for assistance, or email info@johnson-chimneysweep.com.
Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for information about how we handle your information.